CUSTOMER SERVICE


Our Customer Service Staffs provide the customer with relevant information on in-store promotions and other related information needed. They also will assist customers in their application, enquiries & redemption of Parkson Centro Card.

BABY STROLLER 
Baby stroller service is available at our Customer Service Counter, you can loan baby stroller to enjoy a pleasant shopping with your little ones. Baby strollers are available on a first-come, first-serve basis with an approved identification.

WHEEL CHAIR 
We offer complimentary wheelchairs to our customers who wish to shop in comfort. Simply visit our Customer Service Counter to request the service and they will arrange to have security bring one out. Wheel chair service is available on a first-come, first-serve basis with an approved identification.

ALTERATION
Enjoy the perfect fit with our Free Alteration Service, available in Centro. Only for minor alteration as per T&C.
 
WRAPPING SERVICE 
We provide free wrapping service for merchandise purchased in store. Free wrapping service is available at Customer Service Counter.

RETURN & EXCHANGE 
Policy of exchange of goods or products purchased in Centro with a maximum of 7 days after purchase. All merchandises can be exchanged, except cosmetic, fragrance and underwear. Please bring the item along with your original receipt, credit card transaction receipt and credict card used for the purchase to Customer Service Counter for assistance.